UPS Driver Intergrad Practice Test

These questions are part of the practice quiz. Start practicing

• Which UPS service carries the label for next-day air without a guarantee of specific morning delivery?
• Which part of the body has the strongest muscles?
• What are the consequences of a DSP being late to work?
• During Inside PM, the DSP should check the Customer Message Board. What would the DSP expect to find there?
• In an emergency, are you allowed to enter outside designated yard areas?
• Looking left, right left should be used before entering traffic. Which statement is correct?
• When approaching a stop, which actions should a DSP take?
• The One-look Selection Habit consists of looking at the package one time and location in the car. Which option best reflects this description?
• What is the recommended technique to prevent lower back injuries when lifting?
• Utilizing the power zone is one key to avoid end range motion.
• As a UPS DSP, "Having a set routine means you:"
• Which action is an end range motion example?
• Which body regions are most at risk in slip-related injuries?
• The statement 'You should use existing equipment or facilities to assist you when lifting/lowering packages' is false.
• When approaching a turn during a push or pull, you should use sudden, forceful movements to make the turn.
• HIN is located on the PAL and is used by PAS to identify the Package Car location and the location of the package inside the car.
• When unloading packages from the rear door, you should exit the vehicle through the driver side door and walk around to the rear door.
• Which activity is described as part of the job element 'load and prepare'?
• Packages should be gripped by the sides. True or False?
• Is a Bicycle an Object or Ground?
• Which of the following methods are important to prevent the occurrence of slips and falls?
• Holding an object closer to your body increases strain on the back.
• Which item is an Object among the list? A field, Street Sign, Bicycle, Streetlight?
• Which body parts are most commonly injured in a slip and fall?
• Which is an incorrect posture for pushing and pulling? (first example)
• Which statement best describes a declared high value package?
• Packages that do not require inspection at the center at the end of the day include:
• Is the following statement true? When you leave the vehicle, there should be packages in the selection area.
• Which statement about high risk packages is correct?
• Which UPS service provides delivery by the end of the second business day?
• Is a Motorcycle an Object or Ground?
• Wearing sideburns that extend below the upper half of the ear is permissible.
• Three points of contact can be achieved by ensuring that you have both feet and a hand, or both hands and a foot, in contact with the surface at all times.
• Sizing up the situation means:
• What is the primary function of smart labels in UPS operations?
• Which action is true about the pickup process regarding barcodes?
• Which UPS service is specifically labeled for early morning delivery on the second business day?
• To arrange a replacement for a damaged package, who should you contact?
• Which practice will create a safety cushion around your vehicle?
• A check that is collected by the Driver Service Provider for something other than a C.O.D. is still handled as though it is a C.O.D. check.
• After delivering, what action should you take with the barcode in the DIAD?
• Which UPS service is appropriate for shipments that should arrive by the end of the second business day and has morning delivery by 10:30am or noon to most commercial destinations?
• End range motion can be eliminated or minimized by improving body position.
• When should delivery date be recorded in the DIAD?
• What are smart labels?
• Which option best describes how to handle large packages during delivery?
• Consignee Billing allows customers to ship packages and has UPS charge the consignee (receiver) for the shipping charge. True or False?
• Using proper lifting and lowering procedures reduces the risk of injury when handling packages.
• Which action is part of the selection area process when handling the last item?
• When documenting a leave-location instruction, which is the correct practice?
• The HIN is located on the PAL and is used by PAS to identify the Package Car location and the location of the package inside the car.
• Which shape best represents the path your eyes should follow when keeping your eyes moving?
• When approaching the stop, a Driver Service Provider sizes up the situation by:
• All UPS drivers are members of the labor union.
• Which activities are included in the job element 'load and prepare'?
• The best method for selecting packages from the shelf is to step through the bulkhead door only when necessary to move additional packages into the selection area. Is this statement true or false?
• What is a primary benefit of planning ahead in delivery operations?
• Which door should be used to exit after retrieving a package from the floor under shelf section 2000?
• Is the statement 'The best method for selecting from the shelf is to step through the bulkhead door to select every package to be delivered' true or false?
• Sometimes, end range motion might be unavoidable.
• Loops are sized differently and expand and contract to account for:
• After arriving at your final destination, which action must you take?
• What is the primary reason to use designated walk paths?
• Who has overall responsibility for center operations?
• When a residential customer tells you where UPS packages should be left, what should you do?
• Which technique is cited as a key to avoid end range motion?
• Determine whether the following packages can be driver released. Adult Signature Required (ASR)
• Package cars are standardized so it is unnecessary to become accustomed to different vehicles.
• The ankles and the knees are the most injured body parts following a slip and fall accident. Is this true or false?
• Having a set routine in the UPS DSP context supports which of the following?
• Packages should be gripped by the sides.
• When approaching the stop, a DSP sizes up a situation by:
• Before approaching an area with powered equipment, what should you do?
• What does same-day will call refer to?
• Which of the following is NOT a benefit of planning ahead?
• International shipments should be checked for completeness and legibility, ensuring the shipment date matches the actual pickup date.
• Traffic signs and signals are only for those who operate powered equipment.
• Can a condo/townhome (concierge) package be driver released?
• Which order is correct for COD checks collection?
• Can a residential C.O.D. package be driver released?
• Which UPS service offers delivery by the end of the second business day with an A.M. arrival by 10:30am or noon to most commercial destinations?
• When entering or exiting the package car, what safety practice should you always follow?
• How do the 340 methods relate to "Having a set routine"?
• Which time is listed as a possible delivery time commitment on smart labels?
• If delivery by the end of the next business day for residential addresses is required, which service would you choose?
• When verifying DIAD information in the morning you should be sure you have correct dispatch information. Is this statement true or false?
• Which UPS service is used for residential shipments requiring delivery by the end of the next business day?
• In what order are COD checks collected?
• Which item is an Object?
• Which statement is true about plan-ahead during the walk back to the car?
• Which sequence correctly describes the steps for selecting a package from the floor under shelf section 2000?
• One of the nine important Selection skills is 'Know your d_____ a_____. Given the blanks, which term completes the phrase?
• If a damaged package is found, which describes the proper reporting sequence?
• Pushing a two wheeler with elbows locked in front of you is an example of end range motion.
• To reduce the risk of lower back injuries, you must maintain the natural curvature of the lower back.
• Which UPS service has a delivery window of one to five business days depending on the ZIP code?
• Is a Field an Object or Ground?
• Can a regular residential package be driver released?
• Can a residential package labeled 'Residential but not high risk or C.O.D.' be driver released?
• Is a Streetlight Object or Ground?
• Which package type cannot be driver released due to signature requirements?
• Which action is not part of the plan-ahead guidance?
• When pushing a heavy cart, which technique reduces the risk of back injury?
• Which item is Ground?
• Which body part should be kept aligned to avoid strain when pushing a cart?
• During inside PM, which shipping record item is NOT included?
• End range motion can be eliminated or minimized by improving body position.
• Regarding driver release to UPS business accounts, select the correct statement.
• What should you plan ahead using about the next stops?
• Paperwork such as pickup records and waybills should be progressively organized by type and size order. True or False?
• If you notice a damaged package during delivery, what should you do?
• The statement 'When delivering to a residential location, do not ring the bell or knock if there is a safe release location' is true.
• After reading labels and moving to the final selection area, what is required before delivery?
• Moving the steering wheel toward a high position helps the driver keep the vehicle in the center of the traffic lane.
• Which of the following is a typical pre-trip inspection item?
• Determine whether the following packages can be driver released. Laptop package
• Which action best supports safety and back health at the end of the day?
• Which item is an Object among the list? Field, Bicycle, Street Sign, Streetlight?
• Which measures help prevent slips and falls during package handling?
• You may miss seeing obstructions in your path when pulling.
• At a pickup stop, which barcode confirms the pickup was recorded?
• Which action aligns with safe handling when moving heavy packages?
• Which action should be avoided to minimize strain when moving loads?
• Which is an incorrect posture for pushing and pulling? (third example)
• When verifying DIAD information, which items must you check before delivering?
• The statement 'When lifting and lowering, you should keep the load away from the body' is true.
• The person with overall responsibility for center operations is the center's Business Manager.
• Which statement about Signature Required (SR) signers is correct?
• Which part of the body contains the strongest muscles?
• Which item is NOT an Object?
• Which stance helps maintain balance when moving heavy items?
• Which of the following is NOT a responsibility of a package dispatch supervisor?
• A package can be driver released to UPS business accounts. True or False?
• For a Standard Signature Required (SR), the signer can be of any age.
• The center's Business Manager is primarily responsible for budgeting and operational oversight.
• Which of the following methods are important to prevent slips and falls?
• When making a Driver Release Delivery, packages should be left:
• Which factor is least considered when sizing loops for DSPs?
• Which statement is true about minimizing end range motion?
• When taking the last package from a selection area, which action is part of the procedure?
• Moving Car is classified as Object in the object-or-ground exercise.
• Which statement best describes the meaning of sizing up the situation?
• Is a Street Sign an Object or Ground?
• Which of the following statements about end-of-day inspection is true?
• The guideline 'You should push or pull with both hands so that you maintain a symmetric posture' is true or false?
• Which of the following statements about entering through overhead doors is correct?
• Identify the label component used to identify hazardous materials.
• After arriving at your final car destination at the end of the day, what must you do?
• Parked car is classified as Ground in the object-or-ground exercise.
• Which statement about inside PM shipping records is true?
• Shoes with slip resistant soles prevent the possibility of slips and falls.
• Gripping a package by the sides is recommended.
• Which work practice is not safe?
• Looking for telltale signs that the customer is in is sizing up the situation. This statement reflects which concept?
• End range motion will reduce strength and fatigues the body earlier in an activity but requires less effort.
• The ankles and knees are the most injured body parts following a slip and fall accident.
• What is the most popular UPS delivery service?
• The 340 methods provide driver service provider methods for delivery and pickup.
• Which statement describes proper handling of high risk packages and driver release?
• For a COD delivery, UPS accepts which form of payment?
• Socks color requirement for UPS Uniform and Appearance guidelines is that they must be black or brown. True or False?
• Which is an incorrect posture for pushing and pulling? (second example)
• An icon of 1S on a shipping label means that the package is sent via Next Day Air Saver.
• How should you carry packages when in a situation such as shown in the picture, where you are required to deliver big packages?
• Which statement best describes the service level indicated by the 1S label icon?
• Which UPS service is used to arrive by the end of the third business day?
• Which statement best describes a loop sizing factor?
• What is the purpose of scanning the package barcode into the DIAD?
• Slips can be prevented by multiple safe practices.
• What is the purpose of designated walk paths?
• Resting in non-designated areas is permitted if it is safe and there is no risk from equipment.
• _____ are anything that you can't see over, under, around, or through.
• ARS scheduling is used to schedule pickups of what kind of shipments?
• Which UPS service delivers on the second business day by 10:30am or noon to most commercial destinations?
• When returning to the car after a delivery, a DSP should:
• The One-look Selection Habit requires looking at the package one time in the vehicle.
• Which UPS service generally provides the most economical option with delivery between one and five days depending on zip code?
• Once you have read the labels, aligned and moved the packages to the final selection area, they will need no more handling until they have been selected for delivery. True or False?
• Which UPS service commitment corresponds to delivery by 10:30am, noon, or end of the next business day depending on the destination?
• You should not use any existing equipment or facilities to assist you when lifting/lowering packages.
• Which UPS service guarantees delivery by 8am the next business day to major cities in the 48 contiguous states?
• CPad views are used for:
• For COD deliveries, which payment form is listed as accepted?
• For a residential package to be driver released, which condition must be true?
• Which item is NOT an Object? (alternative list)
• Stop Sign is classified as Ground in the object-or-ground exercise.
• After arriving at their final car destination at the end of the day, which of the following must the DSP do?
• Rest breaks should be taken only in designated rest areas.
• In the US, customers may have packages scheduled for pickup through a service offered for Authorized Return Service. To schedule ARS pickups, customers should:
• Paperwork such as pickup records and waybills should be progressively organized by type and size order. True or False?
• Which statement best describes the One-look Selection Habit?
• Which UPS service provides delivery by the end of three business days?
• Which statement about designated walk paths is accurate?
• DSP stands for Delivery Service Partner.
• The person with overall responsibility for center operations is the center's _____.
• For turn-in, shipping records are kept in what order?
• Verifying DIAD information in the morning helps ensure what?
• A package dispatch supervisor is responsible for all of the following except which option?
• In order to meet UPS Uniform and Appearance guidelines, socks must be black or brown. True or False?
• Which time is NOT listed as a potential time commitment on smart labels?
• Determine whether the following packages can be driver released. Commercial
• What is the recommended position of your feet when pushing and pulling heavy packages?
• Which UPS service offers delivery by the end of the next business day for residential customers?
• For an Adult Signature Required (ASR), the signer must be at least how old?
• In most cases at a pickup stop, the DSP needs to scan which barcode to record the pickup?
• Regulatory agencies and UPS require all drivers to inspect (pre-trip) their vehicles every third day prior to going on road.
• If a residential customer requests a specific leave location, which action should you take?
• At most non-drop box stops:
• During Inside PM, processing packages not delivered includes exceptions, non-deliverables, same-day will call, and:
• Which of the following is NOT a use of CPad views?